Gaming should be fun entertainment, not a burden. irace provides tools, guidance, and support to help every player in Malaysia manage their gaming experience wisely.
For most players, online gaming is a relaxed way to have fun, try their luck, or simply fill their spare time. However, without realising it, gaming can become something difficult to control if no boundaries are set from the start.
Irace believes every player deserves to enjoy this platform in a healthy and controlled way. That is why we built a comprehensive set of self-control tools – not merely to meet regulatory requirements, but because we genuinely care about the wellbeing of every player who trusts our platform.
Responsible gaming starts with awareness. When you understand how games are designed, set realistic limits, and know when to stop, your gaming experience will be far more enjoyable and free from unnecessary stress.
At irace, our self-control tools are accessible directly from your account at any time, with no charges or complicated procedures. We also have a support team ready to help if you need guidance or want to discuss the options available.
Six free protection tools you can activate directly from your account
Set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, the irace system will automatically block any additional deposits until the next period begins.
Set the maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, your gaming session will be automatically ended for that day or week.
Set a maximum duration for each gaming session. The platform will send a reminder when the time limit is approaching, and automatically end your session once the limit is exceeded.
Pause your account for 24 hours, 7 days, or 30 days. During the break, you cannot log in or make any transactions. This gives you the space to rest and think clearly.
A stricter option – you can exclude yourself from the irace platform for 6 months, 1 year, or permanently. During this period, your account will be fully blocked and cannot be reopened.
You can choose to opt out of all promotional communications, bonus offers, or marketing messages from irace. This setting can be changed at any time through your account profile page.
Recognising the early signs is the first step towards better control
| Signs | Level |
|---|---|
| Playing longer than planned | Light |
| Feeling anxious when trying to stop playing | Moderate |
| Using savings or borrowed money to play | Serious |
| Lying to family about gaming activity | Serious |
| Trying to recover losses by increasing bets | Serious |
| Neglecting work or family responsibilities | Serious |
| Thinking about gaming even while doing other things | Moderate |
| Feeling guilty or ashamed after playing | Moderate |
| Prioritising gaming over daily needs | Serious |
Answer these questions honestly to assess your gaming patterns
Have you ever played with money meant for daily necessities such as rent, food, or bills?
Have you ever tried to stop playing but failed to do so despite your intentions?
Have you ever needed to borrow money or sell belongings to fund your gaming?
Has your gaming activity caused conflict or tension in your personal or family relationships?
Have you ever felt the need to hide your gaming activity from people close to you?
Do you frequently play to escape problems, stress, or negative feelings?
Have you ever felt restless, irritable, or anxious when you are unable to play?
Irace is built on the principle that good gaming is controlled gaming. We understand that our platform serves thousands of players in Malaysia every day, and with that responsibility comes a commitment that cannot be taken lightly.
Our approach to responsible gaming goes beyond a list of rules or a notice board tucked in a corner of the site. We integrate player protection principles into every aspect of the platform – from interface design and transaction limit systems, to specially trained customer support staff who know how to identify and assist players in need.
Irace is a platform exclusively for individuals aged 18 and above. We enforce a strict age verification process during registration and throughout the KYC process to ensure no underage players can access the platform.
For parents and guardians, we recommend the following steps to prevent unauthorised access by children:
All irace self-control tools can be accessed directly from your account. Here are the general steps to activate them:
Log in to your account and go to "Account Settings" or "Self-Control". From there, select the type of limit you want to set – daily, weekly, or monthly – and enter the appropriate amount. Reductions to your limit take effect immediately, while increases require a 24–72 hour waiting period as an additional safety measure.
Self-exclusion is a more serious and lasting option for a set period. Once activated, your account will be fully blocked and you will not be able to access it during the exclusion period – even if you change your mind. This is intentionally designed to ensure your exclusion decision is fully respected.
If you only need a short break without closing your account entirely, the temporary pause option lets you pause gaming activity for 24 hours up to 30 days. This is a good way to give yourself time to think without having to make a long-term decision.
One of the most common misconceptions among new players is treating online gaming as a consistent source of income. The reality is that all games on the irace platform are designed with a house edge that ensures long-term returns for the platform. This is an unavoidable mathematical fact, not a secret.
This does not mean you cannot win – players win every day at irace. But those wins should be seen as an enjoyable bonus, not something predictable or guaranteed. When you play with this mindset, you can enjoy every session without the pressure of feeling like you "must win".
The money you deposit for gaming should come from your entertainment budget – just as you would pay to watch a movie or attend a concert. If you find yourself using money meant for essential needs, that is a serious sign it is time to stop and seek help.
Beyond irace's built-in tools, there are various professional support resources available if you or someone you know is dealing with a more serious gambling problem. irace encourages players to seek professional help without shame – asking for help is a sign of strength, not weakness.
In Malaysia, there are several organisations and counselling services that provide support for gambling addiction. You can find more information through your nearest government health clinic or a hospital offering psychiatric and counselling services. Contact the irace support team for initial guidance if you are unsure where to start.
All self-control tools are accessible for free from your account. Log in and go to the Account Settings section.
Login NowThe irace support team is available 24/7. Reach us via Live Chat within the platform.
Answers to the most frequently asked questions about self-control tools and irace policies
Register your account today and enjoy a platform that is not only entertaining, but also puts your wellbeing first at all times.